Privacy Policy
Last Updated: July 1, 2025
1. Introduction
L-Evate Software Group ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.levatesoftwaregroup.com or use our services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, business name, and mailing address when you fill out a form, book a call, or contact us.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Communications: Records of your communications with us, including emails, form submissions, and support inquiries.
- Payment Information: Billing details processed through our secure payment processors. We do not store full credit card numbers.
- Cookies and Tracking Data: Data collected through cookies, web beacons, and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Respond to inquiries and communicate with you about your account or services
- Send marketing and promotional communications (with your consent)
- Process transactions and send related information
- Analyze website usage and improve user experience
- Comply with legal obligations and enforce our terms
- Detect and prevent fraud or other illegal activities
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
We may use third-party analytics services such as Google Analytics to help understand website usage. These services may collect information about your use of the website over time and across different websites.
5. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services (e.g., CRM platforms, email providers, payment processors), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- With Your Consent: For any other purpose with your explicit consent.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
- Data Portability: Request a portable copy of your data where applicable.
To exercise any of these rights, please contact us at [email protected].
9. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
L-Evate Software Group
30 N Gould Street Ste N, Sheridan, WY 82801
Phone: (619) 450-1293
Email: [email protected]